{"id":767,"date":"2019-06-18T14:41:35","date_gmt":"2019-06-18T12:41:35","guid":{"rendered":"https:\/\/mercure-tilburg.nl\/?page_id=767"},"modified":"2022-01-04T10:26:35","modified_gmt":"2022-01-04T09:26:35","slug":"privacyverklaring","status":"publish","type":"page","link":"https:\/\/mercure-tilburg.nl\/en\/privacy-statement\/","title":{"rendered":"Privacy statement"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_one_full  avia-builder-el-first   container_wrap sidebar_right'  ><div  class='avia-slideshow av-jsn100xd-e42ebc5c9296dd3541460e3f22156723 avia-slideshow-featured av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' 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hotel tilburg centre' alt='mercure hotel tilburg centre'  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-767'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jsn1iumm-1fa695b3eb363d2a3bf8eca7f2230a9d\">\n#top .flex_column.av-jsn1iumm-1fa695b3eb363d2a3bf8eca7f2230a9d{\nmargin-top:-150px;\nmargin-bottom:0px;\n}\n.flex_column.av-jsn1iumm-1fa695b3eb363d2a3bf8eca7f2230a9d{\nborder-radius:0px 0px 0px 0px;\npadding:50px 100px 50px 100px;\nbackground-color:#f7f7f4;\n}\n.responsive #top #wrap_all .flex_column.av-jsn1iumm-1fa695b3eb363d2a3bf8eca7f2230a9d{\nmargin-top:-150px;\nmargin-bottom:0px;\n}\n<\/style>\n<div  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avia-builder-el-no-sibling'><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Privacy statement<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1'  class='avia-section av-jsaa221w-10dce5859191b59e11610b1baac6c57b main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_one_full  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-767'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1f9x2-6074611a14951d1fc5bfe86307f7fde1\">\n.flex_column.av-1f9x2-6074611a14951d1fc5bfe86307f7fde1{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1f9x2-6074611a14951d1fc5bfe86307f7fde1 av_one_fifth  avia-builder-el-4  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1f9x2-36ae84719296c7a7c2f8a270e44a06da\">\n.flex_column.av-1f9x2-36ae84719296c7a7c2f8a270e44a06da{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1f9x2-36ae84719296c7a7c2f8a270e44a06da av_three_fifth  avia-builder-el-5  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding'     ><section  class='av_textblock_section av-k2dgqxs7-539421ab65b9ec8b15f8413dfb8edd21'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">Privacy statement Heuvelpoort Hotel B.V.<\/h2>\n<p><span style=\"font-weight: 400;\">Heuvelpoort Hotel B.V. (hereinafter: Heuvelpoort), located at Heuvel 37, (5038 CP) Tilburg with KvK number: 18072526, is responsible for the processing of personal data as reflected in this privacy statement. We process information about individuals on a daily basis in order to offer our services. This privacy statement therefore applies to the hotel (Mercure Hotel Tilburg), restaurants (Taste and Grand Caf\u00e9 Puur), its wellness facility City Sauna and events (including room hire). We handle your data with care and are happy to be transparent about the processing. In this privacy statement, you can read more about how we process your data. <\/span><\/p>\n<h4 style=\"text-align: center;\">1 What personal data do we process and for what purpose?<\/h4>\n<p><span style=\"font-weight: 400;\">Heuvelpoort processes different personal data for different purposes. Heuvelpoort processes your personal data because you use our services and\/or because you provide them to us yourself.\u00a0<\/span><\/p>\n<h4>Guests:<\/h4>\n<p><span style=\"font-weight: 400;\">When you book an overnight stay, we are legally obliged to process from you your first and last name, day of arrival, type of ID\/travel document, day of departure and country of origin. In addition, Heuvelpoort is legally obliged to verify your identity. In this context, we may also store a copy of your identity document with the exception of the BSN number.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, if you make a booking for an overnight stay, a table reservation for the restaurant, rent a meeting room or plan an event, you are entering into an agreement with Heuvelpoort. To execute the agreement, we process your gender, date of birth, telephone number, e-mail address, nationality, payment details and any membership ALL (Accor Live Limitless) in addition to the personal data required by law when booking an overnight stay.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make a reservation at our restaurant, sauna or rent a meeting room, we may process your first and last name, phone number and\/or email address.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may also ask you for additional data for the performance of our services, such as dietary requirements or other preferences. This data is only processed when you have given your consent.\u00a0<\/span><\/p>\n<h4>Cookies<\/h4>\n<p><span style=\"font-weight: 400;\">Our website uses cookies. Cookies are small pieces of information stored on your computer by your browser. We place functional cookies to make the website more user-friendly for visitors. We also use analytical cookies, for instance to analyse visitor statistics.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By law, we are allowed to store cookies on your device if they are strictly necessary for the functioning of the site (so-called functional cookies). For all other types of cookies, we need your consent. When you visit the website, a notification to accept cookies will be displayed and more explanation will be given about the cookies in question.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you do not accept cookies or set your browser so that it does not accept cookies, that could mean that you cannot make the best use of our website.\u00a0<\/span><\/p>\n<h4>Camera surveillance<\/h4>\n<p><span style=\"font-weight: 400;\">Heuvelpoort has a legitimate interest to use camera surveillance in public places, as necessary, to secure its property and protect its guests and employees. Through the camera footage and audio recording, Heuvelpoort obtains insight into the activities of individuals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Heuvelpoort does not make decisions about matters that could (significantly) affect individuals on the basis of automated processing. Camera images are automatically deleted after 3 weeks unless the images have captured an incident that is still under investigation.<\/span><\/p>\n<h4 style=\"text-align: center;\">2 Partners<\/h4>\n<p><span style=\"font-weight: 400;\">Hill Gate does not share your data with third parties except in the following circumstances:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> when this is necessary for the performance of the agreement. For example, we use a third party to take care of processing (online) payments, subcontractors, our franchisor and suppliers.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> when parties at our instruction and in accordance with our policy take care of the processing of personal data. Here you can think of our IT suppliers and managers of IT systems. Heuvelpoort has concluded a processing agreement with these parties to ensure the same level of security and confidentiality of your data. Heuvelpoort remains responsible for this processing.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> When, based on a legal obligation, it is necessary for Heuvelpoort to share data. Examples include fraud investigations, national statistics surveys, tax inspectors, municipality in connection with tourist tax.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> when indicated at the time you leave your personal data with us.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Some of these partners process personal data outside the European Economic Area. A transfer to a country outside the European Economic Area will only take place if legal requirements are met.<\/span><\/p>\n<h4 style=\"text-align: center;\">3 How long do we keep your data?<\/h4>\n<p><span style=\"font-weight: 400;\">Hill Gate will not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. Most data are kept according to a statutory retention period. For example, you can think of the personal data that can be found in our financial records, for which the legal term of 7 years is applied.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you make a restaurant reservation through our digital reservation system, your reservation is automatically deleted after two years. However, a copy of the proof of identity is destroyed immediately once the guest checks out.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have any questions about retention periods, please feel free to contact us.\u00a0<\/span><\/p>\n<h4 style=\"text-align: center;\">4 Exercising rights<\/h4>\n<p><span style=\"font-weight: 400;\">You have the right to access, correct or delete your personal data. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Heuvelpoort, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you. You can send a request to inspect, correct, delete or transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to privacy@mercure-tilburg.nl.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We will respond to your request as soon as possible. Heuvelpoort would also like to inform you that you have the opportunity to lodge a complaint with the national regulator, the Personal Data Authority. You can do so via the following link: <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/autoriteitpersoonsgegevens.nl\/nl\/contact-met-de-autoriteit-persoonsgegevens\/tip-ons\">https:\/\/autoriteitpersoonsgegevens.nl\/nl\/contact-met-de-autoriteit-persoonsgegevens\/tip-on<\/a><\/span><\/p>\n<h4 style=\"text-align: center;\">5 Security<\/h4>\n<p><span style=\"font-weight: 400;\">Heuvelpoort takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. For example, our reservation systems, payment system and terminals are PCI compliant and our employees attend PCI training courses. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at privacy@heuvelpoort.n.<\/span><\/p>\n<h4 style=\"text-align: center;\">6 Other<\/h4>\n<p><span style=\"font-weight: 400;\">This privacy notice is in accordance with the General Data Protection Regulation. We reserve the right to update this privacy statement periodically. The latest version will be published on our website. We therefore recommend reviewing the privacy statement with some regularity. <\/span><\/p>\n<h4 style=\"text-align: center;\">7 Contact<\/h4>\n<p><span style=\"font-weight: 400;\">If you have any questions about the content of this privacy statement, please contact us at privacy@heuvelpoort.nl<\/span><\/p>\n<h2 style=\"text-align: center;\"><\/h2>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1f9x2-36ae84719296c7a7c2f8a270e44a06da\">\n.flex_column.av-1f9x2-36ae84719296c7a7c2f8a270e44a06da{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1f9x2-36ae84719296c7a7c2f8a270e44a06da av_one_fifth  avia-builder-el-7  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding'     ><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-767'><div class='entry-content-wrapper clearfix'>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-767","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacyverklaring - Mercure Hotel Tilburg Centrum<\/title>\n<meta name=\"description\" content=\"In onze privacyverklaring leest u hoe wij omgaan met uw gegevens. 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